Frequently Asked Questions
Everything you need to know about your BucketSquad gear.
How long does shipping take for new drops?
Standard shipping typically takes 3-7 business days within the US. For limited edition drops, please allow an additional 2-3 days for processing due to high demand.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that certain limited-run collectibles may be final sale.
How do I know which size to order?
Our apparel generally follows a standard athletic fit. We provide a detailed size chart on every product page to help you find the perfect fit for the court or the street.
Do you ship internationally?
Yes, BucketSquad ships worldwide. International delivery times vary by location and typically range from 10-21 business days depending on customs processing.
Can I cancel or modify my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 1 hour of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.